Finland – Surveillance and security systems and devices – Kotiin annettavat turvalaitteet, hälytysten vastaanottopalvelu ja hälytysten vastaanottojärjestelmä

This tender by Lapin hyvinvointialue (Wellbeing Services County of Lapland) seeks a single supplier for a framework agreement covering home safety devices (e.g., emergency phones, tracking wristbands, door monitoring), alarm receiving and forwarding service, and an alarm receiving system. The service must operate 24/7. The buyer intends to bring alarm reception in-house by spring 2028, after which only the system service continues. The procurement is not divided into lots; one supplier will be selected. The framework agreement is for 2 years initially, then valid until further notice. The system service agreement is also valid until further notice. The tender was re-published after a previous cancellation due to changes in procurement documents.