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France – Helpdesk services – 26MC0190PN - Fourniture, mise en oeuvre, droit d'usage, acquisition, maintenance et prestations associées pour une solution applicative relative à la gestion des dossiers juridiques et assurances - CC / HB

Toulouse MétropoleToulouse, FranceNot disclosed14 days leftopen
55

Opportunity Score

Confidence: 50%

Complexity: medium

14 days

Deadline

services

Contract

Framework

Deep Portfolio Analysis

  • Company fit score
  • Missing certificates
  • Eligibility blockers
  • Bid / No-Bid recommendation
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AI Analysis Summary

Moderate opportunity

This tender concerns a composite framework agreement for the supply, implementation, licensing, acquisition, maintenance, and associated services for a legal case and insurance management software solution. The contract is for 4 years (initial) with two possible 2-year renewals (total up to 8 years). It is a joint procurement by Toulouse Métropole and Mairie de Toulouse. The maximum overall value for all purchase orders over the full duration is €700,000 HT, broken down per entity and period. The deadline for submission is 29 June 2026 at 10:00 CET. Only one lot is identified. The procedure is negotiated with a call for competition. The submitted data does not include full procurement documents, only the notice.

Strengths

Documents available

Medium complexity

14 days left

Risks

Submission deadline in 14 days

Analysis may be incomplete

Only part of the procurement documentation was analyzed. Additional eligibility requirements, certificates, or submission documents may exist in the remaining tender documentation.

Key Requirements

  • Solution must replace an obsolete tool for managing claims (amicable or contentious) and legal consultations
  • Must include advanced tracking, reporting, and statistical analysis features
  • Must include modules for legal consultations and litigation (non-insurance)

Buyer

Name

Toulouse Métropole

Location

Toulouse, FRA

Buyer profile

Open profile

Identifier

57038

Lots (1)

#LOT-000026MC0190PN - Fourniture, mise en oeuvre, droit d'usage, acquisition, maintenance et prestations associées pour une solution applicative relative à la gestion des dossiers juridiques et assurances - CC / HB

Single lot covering the entire scope: provision of a modern software solution for managing legal cases and insurance claims, including implementation, data migration, training, support, maintenance, and reversibility. The solution must meet RGPD requirements and be hosted within the EU if SaaS. The framework includes both a fixed-price part and a purchase-order part.

72253100FRA

Procurement Details

Publication

28 May 2026

Deadline

29 Jun 2026, 10:00

Procedure

open

Contract

services

Duration

48 MONTH

Language

FRA

Publication #

367437-2026

Classification

Performance: France

Documents (2)