France – Helpdesk services – 26MC0190PN - Fourniture, mise en oeuvre, droit d'usage, acquisition, maintenance et prestations associées pour une solution applicative relative à la gestion des dossiers juridiques et assurances - CC / HB
Opportunity Score
Confidence: 50%
Complexity: medium
14 days
Deadline
services
Contract
Deep Portfolio Analysis
- Company fit score
- Missing certificates
- Eligibility blockers
- Bid / No-Bid recommendation
AI Analysis Summary
This tender concerns a composite framework agreement for the supply, implementation, licensing, acquisition, maintenance, and associated services for a legal case and insurance management software solution. The contract is for 4 years (initial) with two possible 2-year renewals (total up to 8 years). It is a joint procurement by Toulouse Métropole and Mairie de Toulouse. The maximum overall value for all purchase orders over the full duration is €700,000 HT, broken down per entity and period. The deadline for submission is 29 June 2026 at 10:00 CET. Only one lot is identified. The procedure is negotiated with a call for competition. The submitted data does not include full procurement documents, only the notice.
Strengths
Documents available
Medium complexity
14 days left
Risks
Submission deadline in 14 days
Analysis may be incomplete
Only part of the procurement documentation was analyzed. Additional eligibility requirements, certificates, or submission documents may exist in the remaining tender documentation.
Key Requirements
- Solution must replace an obsolete tool for managing claims (amicable or contentious) and legal consultations
- Must include advanced tracking, reporting, and statistical analysis features
- Must include modules for legal consultations and litigation (non-insurance)
Buyer
Name
Toulouse Métropole
Location
Toulouse, FRA
Website
Buyer profile
Identifier
57038
Lots (1)
Single lot covering the entire scope: provision of a modern software solution for managing legal cases and insurance claims, including implementation, data migration, training, support, maintenance, and reversibility. The solution must meet RGPD requirements and be hosted within the EU if SaaS. The framework includes both a fixed-price part and a purchase-order part.
Procurement Details
Publication
28 May 2026
Deadline
29 Jun 2026, 10:00
Procedure
open
Contract
services
Duration
48 MONTH
Language
FRA
Publication #
367437-2026
Classification
Performance: France
Documents (2)
Opportunity Score
Confidence: 50%
Complexity: medium
14 days
Deadline
services
Contract
Deep Portfolio Analysis
- Company fit score
- Missing certificates
- Eligibility blockers
- Bid / No-Bid recommendation