Belgium, Germany – Software support services – Microsoft Support Services

This tender by ELIA Group (Belgium/Germany) seeks a Microsoft Support Services partner for a 7.5-year contract covering cloud, on-premise, identity, and development technologies. The negotiated procedure with call for competition has an estimated value of €5,000,000, but only 2 candidates will be invited. Submission is via the Ariba platform with a deadline of June 15, 2026. Key requirements include 24/7 remote support, direct access to Elia systems, and compliance with data governance. The selection questionnaire (SQ) is mandatory, but detailed eligibility and award criteria are not disclosed, increasing uncertainty.