Italy – Collection agency services – PROCEDURA APERTA PER L'AFFIDAMENTO DEL SERVIZIO DI SOLLECITO TELEFONICO DEI CREDITI VANTATI DA MM S.P.A. NEI CONFRONTI DEGLI UTENTI RELATIVAMENTE A FATTURE INERENTI ALLA FORNITURA DEL SERVIZIO IDRICO INTEGRATO

Open tender by MM S.p.A., an Italian water utility, for telephone collection services of overdue water bills. Two lots are available: Lot 1 targets debts with no prior recovery action, Lot 2 targets debts where a friendly reminder has been sent. Total estimated value €1,080,787.47, with lot values €869,342.63 and €211,444.84. Duration 24 months, with possible renewal of 12 months and quinto d'obbligo. Award based on price and quality (details in procurement documents). Submission deadline: 2026-06-29T12:00:00Z. Electronic submission required, language Italian only. Tenderers may submit for up to 2 lots but can win only 1. Procurement documents available online but not analyzed.