Germany – Industry specific software package – DFP mit 3 Losen: Softwarelizenzen, Implementierung und Application Management Services

Provision of nCino SaaS licenses including usage rights, services, and deployment. The solution must be cloud-based and comply with financial regulations (DORA, BAIT, MaRisk, GDPR, LkSG). Includes user licenses with right to reduce up to 10% p.a., regular updates, and maintenance. Duration 60 months with option to extend up to 10 additional years.

Implementation of nCino platform to replace SAP CRM. Scope includes project management, configuration, data migration, integration, test management, and go-live. Phase 1 must be completed by 01.01.2028. At least 90% of processes must follow nCino Gold Standard. Key deliverables: digitalization of financing processes, integration with existing systems, and migration from SAP CRM and CML/TRM. Onsite/nearshore within EU/EWR for productive data. Time & Material contract.

Application management for nCino platform including incident management, change & release management, test management, and SLA-based support. Must have experience with nCino or Salesforce-based platforms in banking. Duration 60 months. Strict security requirements (ISO 27001, SOC 2 Type II/BSI C5).