Germany – IT services: consulting, software development, Internet and support – Managed Service Provider
Opportunity Score
Confidence: 35%
Complexity: medium
—
Deadline
services
Contract
Deep Portfolio Analysis
- Company fit score
- Missing certificates
- Eligibility blockers
- Bid / No-Bid recommendation
AI Analysis Summary
This tender by LINK digital GmbH seeks a managed service provider for IT services, split into two lots: Onsite Support (Lot 1) and IT Service Management, User Help Desk, and Azure Cloud (Lot 2). The procurement is a negotiated procedure with a prior call for competition, resulting in a framework agreement for up to 4 years. Estimated values are placeholder (€0.01), and access to detailed procurement documents requires signing a non-disclosure agreement. Submission deadline is 2026-06-01 10:00 CET, electronic submission only via Mercell, in German.
Strengths
Documents available
Medium complexity
SME suitable
Analysis may be incomplete
Only part of the procurement documentation was analyzed. Additional eligibility requirements, certificates, or submission documents may exist in the remaining tender documentation.
Key Requirements
- Tenderers must submit bids for one or both lots (maximum 2 lots)
- Electronic submission via Mercell platform
- Bids must be in German
Award Criteria
Lösungsdokument Leistungsschein
Lösungskonzept des Bieters in Bezug auf den Leistungsschein wird anhand vorgegebenen Schema bewertet (Malusbewertung).
| Criterion | Type |
|---|---|
Lösungsdokument Leistungsschein Lösungskonzept des Bieters in Bezug auf den Leistungsschein wird anhand vorgegebenen Schema bewertet (Malusbewertung). | Quality |
Buyer
Name
LINK digital GmbH
Location
Würzburg, DEU
Website
Buyer profile
Identifier
HRB17500
Lots (2)
Onsite and remote IT support including device management, network connectivity, workplace equipment, printer/plotter management, and meeting room infrastructure. Aimed at reliable, SLA-based user support at various locations.
Central IT services including 1st level help desk, IT service management (incident, problem, change, etc.), Azure cloud operations (24/7, AIOps, monitoring, patching, backup, security) and agile cloud development.
Procurement Details
Publication
04 May 2026
Deadline
—
Procedure
open
Contract
services
Duration
4 YEAR
Language
DEU
Publication #
305594-2026
Classification
Performance: Germany
Documents (2)
Opportunity Score
Confidence: 35%
Complexity: medium
—
Deadline
services
Contract
Deep Portfolio Analysis
- Company fit score
- Missing certificates
- Eligibility blockers
- Bid / No-Bid recommendation