Switzerland – IT services: consulting, software development, Internet and support – Security Monitoring OT-Umgebung (OT-Monitoring)

This tender from Elektrizitätswerk der Stadt Zürich (ewz) seeks a comprehensive OT (Operational Technology) security monitoring solution for its critical infrastructure, covering plants, networks, power plants, and district heating. The goal is to implement a centralized monitoring system with dashboards and automated incident response, covering approximately 90% of OT assets. The contract is for services with a planned start in September 2026 and end in December 2031. The procedure is open under the utilities directive (2014/25/EU). Only one lot is defined, with multiple CPV codes spanning IT services, security, consultancy, and maintenance. No estimated value is provided. Submission is in paper format (not electronic) and only in German. Award criteria are 40% price and 60% quality (split into three sub-criteria). Key risks include a very short tender preparation time (1.5 months), lack of explicit eligibility criteria (referred to procurement documents), and no value indication.