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Customer Service and Network Operation (CAU) Services for ITELAZPI, S.A.

ITELAZPI, S.A. - ITELAZPI, S.A.·Zamudio, Spain·EUR 2M·Expired · Sep 02, 2026·Open·Services
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High valueStructured notice only
Originaltitel der Bekanntmachung

Spain – IT services: consulting, software development, Internet and support – Contratación del Servicio de atención a clientes y operación de red (CAU) de ITELAZPI, SA.

60/100

Opportunity Score

Needs reviewMedium complexity
ServicesExpired
Warum diese Bewertung?

Chance

60 / 100

Komplexität

45 / 100

Risikofaktoren

Structured data indicates EU funding, but XML states 'no-eu-funds'. This inconsistency may affect contract terms or bud...

Technical quality accounts for 49% of the award, but no sub-criteria or weighting details are provided in the notice. T...

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Eckdaten der Ausschreibung

Öffentlicher Auftraggeber
ITELAZPI, S.A. - ITELAZPI, S.A.
Land
Spanien
CPV
72000000 - IT services: consulting, software development, Internet and support +1 weitere
Frist
Sep 02, 2026
Geschätzter Wert
EUR 2M

Überblick

Moderate opportunity

Wichtige Fakten

  • EUR 2M estimated value
  • Services contract
  • 1 lot
  • Duration 2 YEAR
  • Customer service and network operation (CAU) services
  • IT support and consulting
Vollständige Zusammenfassung anzeigen

This tender by ITELAZPI, S.A. (a regional authority in Bizkaia, Spain) is for customer service and network operation services (CAU) for a period of two years, with the possibility of extension up to three additional years. The estimated contract value is €1,998,000. The procedure is open, electronic submission is required, and the language of the notice is Spanish. One lot is tendered. Award criteria are based on economic offer (51%) and technical quality (49%).

Risiken

Structured data indicates EU funding, but XML states 'no-eu-funds'. This inconsistency may affect contract terms or bud...

Technical quality accounts for 49% of the award, but no sub-criteria or weighting details are provided in the notice. T...

Analyse kann unvollständig sein

Nur ein Teil der Vergabeunterlagen wurde analysiert. Weitere Anforderungen, Zertifikate oder Einreichungsdokumente können in den übrigen Unterlagen enthalten sein.

Wichtige Anforderungen

Technical

  • Variants not allowed

Administrative

  • Open procedure, electronic submission required
  • Language: Spanish (Basque may be accepted for documents; submission language likely Spanish)

Anforderungen können unvollständig sein.

Zuschlagskriterien

Lot 1

Economic offer (51%) — 51%Technical quality of the proposal (49%) — 49%

Auftraggeber

Ort

Zamudio, ESP

Auftraggeberprofil

Profil öffnen

Kennung

A95282216

Tätigkeit

General public services

Lose (1)

LOT-0001

Customer Service and Network Operation (CAU) Services for ITELAZPI, S.A.

Provision of customer service and network operation (CAU) services for ITELAZPI, S.A., primarily in Bizkaia, Spain. The contract includes IT support, call centre services, and network operations. Duration: 2 years, extendable up to 3 additional years.

ServicesEU fundedElectronic submission

EUR 2M

Geschätzter Wert

Ort

ES213, Spain

Dauer

2 YEAR

Kategorie

IT services: consulting

Zuschlagskriterien

Quality

Frist

Expired Sep 02, 2026

Vergabedetails

Veröffentlichungsdatum
08 Jul 2026
Sprachen
Spanish

Referenzmetadaten

Rechtsgrundlage
32014L0024

Referenz-IDs

Ausschreibungs-ID
473382-2026

Dokumente (2)

Vergabedokument 1Einreichungsportal 1

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