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Customer Service Office Management and Software

Alcaldía del Ayuntamiento de Lora del Río·Lora del Río, Spain·EUR 991.7k·Expired · Aug 12, 2026·Open·Services
Originaltitel der Bekanntmachung

Spain – Administrative services for business operations – Servicio de gestión de la Oficina de Atención al Cliente del Servicio de Abastecimiento, Saneamiento y Depuración del municipio de Lora del Río, así como el software que permita todo el proceso de gestión dirigido a los usuarios del servicio, en base a lo establecido en el Decreto 120/1991 de 11 de junio, y demás legislación aplicable.

66/100

Opportunity Score

Needs reviewMedium complexity
ServicesExpired
Warum diese Bewertung?

Chance

66 / 100

Komplexität

58 / 100

Risikofaktoren

Important procurement documents were not provided as extracted text, so detailed contractual, technical, and administra...

The XML notice contains additional award criteria beyond the single criterion captured in structured data, so the full...

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Eckdaten der Ausschreibung

Öffentlicher Auftraggeber
Alcaldía del Ayuntamiento de Lora del Río
Land
Spanien
CPV
75112000 - Administrative services for business operations
Frist
Aug 12, 2026
Geschätzter Wert
EUR 991.7k

Überblick

Moderate opportunity

Wichtige Fakten

  • EUR 991.7k estimated value
  • Services contract
  • 1 lot
  • Duration 4 YEAR
  • Management of the customer service office for the municipal water supply, sanitation and wastewater service in Lora del Río.
  • Provision of software to support the full user management process for the service.
Vollständige Zusammenfassung anzeigen

Open service contract for managing the customer service office of the water supply, sanitation and wastewater service of Lora del Río, including software to manage the full user process. The notice is for one lot, with an estimated contract value of EUR 991,651.18 and a 4-year duration. Electronic submission is required. The extracted TED XML notice was analyzed; no separate procurement document text beyond the XML notice was provided.

Risiken

Important procurement documents were not provided as extracted text, so detailed contractual, technical, and administra...

The XML notice contains additional award criteria beyond the single criterion captured in structured data, so the full...

Analyse kann unvollständig sein

Nur ein Teil der Vergabeunterlagen wurde analysiert. Weitere Anforderungen, Zertifikate oder Einreichungsdokumente können in den übrigen Unterlagen enthalten sein.

Wichtige Anforderungen

Technical

  • The contract is subject to harmonised procurement rules.

Administrative

  • Electronic submission is required.
  • The notice language is Spanish.

Zuschlagskriterien

Lot 1

Quality criterion: extension of morning opening hours, weight 8 (poi-exa). — 8%

Auftraggeber

Ort

Lora del Río, ESP

Auftraggeberprofil

Profil öffnen

Kennung

30895820133342

Tätigkeit

General public services

Lose (1)

LOT-0000

Customer Service Office Management and Software

Service contract for managing the customer service office of the municipal water supply, sanitation and wastewater service in Lora del Río, including software supporting the full user management process. The lot information comes from the structured notice and XML notice.

ServicesEU fundedElectronic submission

EUR 991.7k

Geschätzter Wert

Ort

ES618, Spain

Dauer

4 YEAR

Kategorie

Administrative services

Zuschlagskriterien

Quality

Frist

Expired Aug 12, 2026

Vergabedetails

Veröffentlichungsdatum
08 Jul 2026
Sprachen
Spanish

Referenzmetadaten

Rechtsgrundlage
32014L0024

Referenz-IDs

Ausschreibungs-ID
472803-2026

Dokumente (1)