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Communication Platform CS

Stichting Bevolkingsonderzoek Nederland·Utrecht, Netherlands·EUR 1.8M·Expired · Aug 03, 2026·Open·Services
High value
Originaltitel der Bekanntmachung

Netherlands – Telecommunications services – Communicatieplatform CS

60/100

Opportunity Score

Needs reviewMedium complexity
ServicesExpired
Warum diese Bewertung?

Chance

60 / 100

Komplexität

40 / 100

Risikofaktoren

Key procurement documents (Beschrijvend document) were not provided for analysis; full technical and contractual requir...

EU funding flag is inconsistent: structured data indicates EU-funded, XML notice states no EU funds. This may affect co...

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Überblick

Moderate opportunity

Wichtige Fakten

  • EUR 1.8M estimated value
  • Services contract
  • 1 lot
  • Duration 96 MONTH
  • Delivery, implementation, and management of a nationwide integrated communication platform
  • Integration of office telephony and contact center functionality into a single solution
Vollständige Zusammenfassung anzeigen

This tender seeks a single service provider for the delivery, implementation, and management of a national communication platform for Stichting Bevolkingsonderzoek Nederland (BVO NL) in the Netherlands. The platform must integrate office telephony and contact center functionality. The contract has an initial term of 4 years (estimated value €875,000 excl. VAT) with four optional extensions of 12 months each, up to a total maximum of 8 years (total estimated value €1,750,000 excl. VAT). The procedure is open, and submission is electronic via TenderNed. The original deadline was 3 August 2026, but a notice modification extended it to 14 September 2026.

Risiken

Key procurement documents (Beschrijvend document) were not provided for analysis; full technical and contractual requir...

EU funding flag is inconsistent: structured data indicates EU-funded, XML notice states no EU funds. This may affect co...

Analyse kann unvollständig sein

Nur ein Teil der Vergabeunterlagen wurde analysiert. Weitere Anforderungen, Zertifikate oder Einreichungsdokumente können in den übrigen Unterlagen enthalten sein.

Wichtige Anforderungen

Technical

  • Single provider for the entire solution
  • Integrated solution combining office telephony and contact center
  • Implementation ready by 1 December 2026

Zuschlagskriterien

Lot 1

Quality - User-friendliness and functionality (weight 25)25%Quality - Management, continuity and future-proofness (weight 18)18%Quality - Integration and technical cooperation (weight 20)20%Quality - Implementation (weight 12)12%Quality - Socially Responsible Procurement (weight 5)5%Price - Inschrijfprijs (weight 20)20%

Auftraggeber

Ort

Utrecht, NLD

Kennung

230187225

Tätigkeit

Health

Lose (1)

LOT-0000

Communication Platform CS

One integrated solution for office telephony and contact center functionality, including delivery, implementation, and management nationwide.

ServicesEU fundedElectronic submission

EUR 1.8M

Geschätzter Wert

Ort

Netherlands

Dauer

96 MONTH

Kategorie

Telecommunications services

Zuschlagskriterien

Best price-quality ratio

Frist

Expired Sep 14, 2026

Vergabedetails

Veröffentlichungsdatum
07 Jul 2026
Sprachen
Dutch

Referenzmetadaten

Rechtsgrundlage
32014L0024

Referenz-IDs

Ausschreibungs-ID
470182-2026

Dokumente (1)

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