Renewal of the Communication Management System for the Fire Department Control Center

This tender by the City of Düsseldorf seeks the complete renewal of the Communication Management System (KMS) for its fire department. The new system must support emergency calls (112, 19222), other telephony, and digital radio (IP and radio). The procedure is a negotiated one with prior call (neg-w-call), and no estimated contract value is disclosed. The deadline is very short (4 days from publication). Evaluation is 60% quality, 40% price. Eligibility includes strict reference requirements: at least one reference project must demonstrate integration with iSE Cobra 4 (via WDX3), digital radio connection (IP-based with fallback), and capacity for 30 simultaneous emergency calls across at least 30 workstations. The notice indicates EU funding, but the XML explicitly states 'no-eu-funds'.