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Assignment of the counter/help desk service of Amap spa

AMAP S.p.A. (Ufficio Gare, Contratti e Acquisti)·PALERMO (PA), Italy·EUR 1.6M·Expired · Jul 30, 2026·Open·Services
High valueStructured notice only
Originaltitel der Bekanntmachung

Italy – Drinking-water distribution – Affidamento del servizio di sportello di Amap spa

50/100

Opportunity Score

Needs reviewMedium complexity
ServicesExpired
Warum diese Bewertung?

Chance

50 / 100

Komplexität

40 / 100

Risikofaktoren

Only 24 days from publication to submission. Bidders may have insufficient time to prepare a comprehensive quality prop...

Procurement documents (capitolato, etc.) were not analyzed. Critical details on service requirements, ESPD, and evaluat...

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Verwendet:

  • Description
  • Industries & Services
  • Capabilities
  • Market & Experience
  • Certifications

Überblick

Moderate opportunity

Wichtige Fakten

  • EUR 1.6M estimated value
  • Services contract
  • 1 lot
  • Duration until Aug 2027
  • Counter/help desk service for AMAP S.p.A., likely handling customer inquiries related to water distribution.
  • Service location: Palermo (PA), Italy.
Vollständige Zusammenfassung anzeigen

Open tender for the assignment of the counter/help desk service of AMAP S.p.A., the water utility company in Palermo, Italy. The contract is for 1 year (2026-09-01 to 2027-09-01) with an option for a 1-year extension and a 20% increase. Estimated value: €1,607,100. Award criteria are 75% quality (experience, organization, knowledge of management programs) and 25% price. Submission deadline: 2026-07-30 07:00 UTC. Electronic submission is allowed. There is a conflict regarding EU funding: structured data indicates EU-funded, but XML notice states 'no-eu-funds'.

Risiken

Only 24 days from publication to submission. Bidders may have insufficient time to prepare a comprehensive quality prop...

Procurement documents (capitolato, etc.) were not analyzed. Critical details on service requirements, ESPD, and evaluat...

Analyse kann unvollständig sein

Nur ein Teil der Vergabeunterlagen wurde analysiert. Weitere Anforderungen, Zertifikate oder Einreichungsdokumente können in den übrigen Unterlagen enthalten sein.

Wichtige Anforderungen

Technical

  • Provide counter/help desk services for water utility customers.
  • Demonstrate experience and competence in similar services.
  • Propose an efficient organization of the service.

Anforderungen können unvollständig sein.

Zuschlagskriterien

Lot 1

Quality - Experience and competence: weight 35 — 35%Quality - Organization of the service: weight 15 — 15%Quality - Knowledge of management programs: weight 25 — 25%Price - Single discount: weight 25 — 25%

Auftraggeber

Ort

PALERMO (PA), ITA

Kennung

04797200823

Tätigkeit

General public services

Lose (1)

LOT-0001

Assignment of the counter/help desk service of Amap spa

Provision of counter/help desk services for AMAP S.p.A. in Palermo, Italy. Service includes customer management, water-related inquiries, and use of management software. Duration: 1 year with possible 1-year extension and 20% scope increase. CPV: 65111000 (Drinking-water distribution).

ServicesEU fundedElectronic submission

EUR 1.6M

Geschätzter Wert

Ort

PALERMO (PA), Italy

Dauer

Aug 2026 - Aug 2027

Kategorie

Drinking-water distribution

Zuschlagskriterien

Best price-quality ratio

Frist

Expired Jul 30, 2026

Vergabedetails

Veröffentlichungsdatum
05 Jul 2026
Sprachen
Italian

Referenzmetadaten

Rechtsgrundlage
32014L0025

Referenz-IDs

Ausschreibungs-ID
463339-2026

Dokumente (1)

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