26000064
Originaltitel der Bekanntmachung
Spain – Customer Relation Management software development services – 26000064
Opportunity Score
Warum diese Bewertung?
Chance
50 / 100
Komplexität
65 / 100
Risikofaktoren
Eligibility criteria, award criteria, and required documents are not specified in the available data. This could lead t...
Official language is Catalan; Spanish is also accepted but may limit non-Catalan-speaking bidders.
Tiefe Portfolioanalyse
Verwendet:
- Description
- Industries & Services
- Capabilities
- Market & Experience
- Certifications
Eckdaten der Ausschreibung
- Öffentlicher Auftraggeber
- Instituto Municipal de Informática de Barcelona
- Land
- Spanien
- CPV
- 72212445 - Customer Relation Management software development services +1 weitere
- Frist
- Jul 29, 2026
- Geschätzter Wert
- EUR 3.5M
Überblick
Moderate opportunityWichtige Fakten
- EUR 3.5M estimated value
- Services contract
- 1 lot
- Duration 29 MONTH
- Strategic definition, functional and technical design, configuration, customization, parameterization, integration, testing, deployment, implementation, training, change management, technical support, stabilization (corrective, adaptive, preventive, and evolutive maintenance), and continuous evolution of a CRM solution based on Salesforce Public Sector Solution for housing services management.
- Includes sustainable public procurement measures.
Vollständige Zusammenfassung anzeigen
This tender by the Instituto Municipal de Informática de Barcelona seeks comprehensive CRM solution services based on Salesforce Public Sector Solution for housing management of Barcelona City Council. It includes strategic definition, functional and technical design, configuration, customization, integration, testing, deployment, training, change management, technical support, and continuous evolution. The contract is open, with a single lot valued at €3,490,404.05, and a duration of 29 months. EU funding is indicated. Submission is electronic via the Barcelona procurement platform. The tender is in Catalan, with Spanish also accepted. No procurement documents were analyzed, so eligibility and award criteria are not specified.
Risiken
Eligibility criteria, award criteria, and required documents are not specified in the available data. This could lead t...
Official language is Catalan; Spanish is also accepted but may limit non-Catalan-speaking bidders.
Analyse kann unvollständig sein
Nur ein Teil der Vergabeunterlagen wurde analysiert. Weitere Anforderungen, Zertifikate oder Einreichungsdokumente können in den übrigen Unterlagen enthalten sein.
Wichtige Anforderungen
Technical
- Services cover the full lifecycle from definition to continuous evolution.
- Place of performance: Barcelona, Spain (NUTS: ES511).
Administrative
- CRM solution must be based on Salesforce Public Sector Solution platform.
Anforderungen können unvollständig sein.
Auftraggeber
Ort
Barcelona, ESP
Auftraggeberprofil
Kennung
P5801908D
Tätigkeit
General public services
Lose (1)
LOT-0001
26000064
Comprehensive CRM solution services based on Salesforce Public Sector Solution for housing management, including strategy, design, configuration, development, integration, testing, deployment, training, support, and evolution. Sustainable procurement measures included.
EUR 3.5M
Geschätzter Wert
Ort
Dauer
Kategorie
Frist
Zuschlagsdetails
Servicios integrales de definición estratégica, diseño funcional y técnico, configuración, desarrollo a medida (minimizando estos casos), parametrización, integración, pruebas, despliegue, implantación, formación, gestión del cambio, soporte técnico, estabilización (correctivo, mantenimiento adaptativo, preventivo y evolutivo) y evolución continuada de una solución CRM integral basada en la plataforma Salesfor Public Sector Solution, para a la gestión de servicios de Vivienda del Ayuntamiento de Barcelona, con medidas de contratación pública sostenible
Zusätzliche CPV-Codes
Hinweis zum Wert
Originale TED-Daten anzeigen
Originale TED-Beschreibung
Servicios integrales de definición estratégica, diseño funcional y técnico, configuración, desarrollo a medida (minimizando estos casos), parametrización, integración, pruebas, despliegue, implantación, formación, gestión del cambio, soporte técnico, estabilización (correctivo, mantenimiento adaptativo, preventivo y evolutivo) y evolución continuada de una solución CRM integral basada en la plataforma Salesfor Public Sector Solution, para a la gestión de servicios de Vivienda del Ayuntamiento de Barcelona, con medidas de contratación pública sostenible
Vergabedetails
- Veröffentlichungsdatum
- 02 Jul 2026
- Sprachen
- Spanish, Cat
Referenzmetadaten
- Rechtsgrundlage
- 32014L0024
Referenz-IDs
- Ausschreibungs-ID
- 457254-2026
Dokumente (1)
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Opportunity Score
Warum diese Bewertung?
Chance
50 / 100
Komplexität
65 / 100
Risikofaktoren
Eligibility criteria, award criteria, and required documents are not specified in the available data. This could lead t...
Official language is Catalan; Spanish is also accepted but may limit non-Catalan-speaking bidders.
Tiefe Portfolioanalyse
Verwendet:
- Description
- Industries & Services
- Capabilities
- Market & Experience
- Certifications