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Open procedure for the acquisition of technological ticketing services for the UNESCO serial site 'City of Vicenza and the Palladian Villas of the Veneto' including the Vicenza museum circuit and related cultural and tourist sites in the Veneto region

Fondazione Arena di Verona·VERONA (VR), Italy·EUR 2.2M·Expired · Jul 27, 2026·Open·Services
Registrieren zum SpeichernOpen documents
High valueStructured notice only
Originaltitel der Bekanntmachung

Italy – Information technology services – Procedura aperta per l'acquisizione di servizi tecnologici di bigliettazione del sito seriale UNESCO Città di Vicenza e le ville del Palladio nel Veneto che comprende il circuito museale vicentino e siti affini di interesse culturale e turistico presenti sul territorio veneto - CUP B85J23000000001

65/100

Opportunity Score

Needs reviewHigh complexity
ServicesExpired
Warum diese Bewertung?

Chance

65 / 100

Komplexität

80 / 100

Risikofaktoren

Structured data flags EU funding (true) but XML notice shows 'no-eu-funds'. This inconsistency could affect financial c...

Data migration from legacy system without service disruption is a critical requirement with high risk of failure if not...

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Eckdaten der Ausschreibung

Öffentlicher Auftraggeber
Fondazione Arena di Verona
Land
Italien
CPV
72222300 - Information technology services
Frist
Jul 27, 2026
Geschätzter Wert
EUR 2.2M

Überblick

Moderate opportunity

Wichtige Fakten

  • EUR 2.2M estimated value
  • Services contract
  • 1 lot
  • Duration until Jan 2031
  • Acquisition of technological ticketing services for the UNESCO serial site Vicenza and Palladian Villas, including Vicenza museum circuit and related cultural/tourist sites in Veneto.
  • Design and development of front-end sales portal and back-office panel with UX/UI and WCAG 2.1 accessibility.
Vollständige Zusammenfassung anzeigen

Open procedure for IT ticketing services for the UNESCO serial site 'City of Vicenza and the Palladian Villas of the Veneto', including the Vicenza museum circuit and related cultural and tourist sites. Single lot, 4-year contract, estimated value €2,180,000. Award criteria: 80% quality, 20% price. EU funding status inconsistent. Submission deadline 27 July 2026.

Risiken

Structured data flags EU funding (true) but XML notice shows 'no-eu-funds'. This inconsistency could affect financial c...

Data migration from legacy system without service disruption is a critical requirement with high risk of failure if not...

Analyse kann unvollständig sein

Nur ein Teil der Vergabeunterlagen wurde analysiert. Weitere Anforderungen, Zertifikate oder Einreichungsdokumente können in den übrigen Unterlagen enthalten sein.

Wichtige Anforderungen

Technical

  • UX/UI for ticket sales portal (10%) and back-office panel (6%).
  • WCAG 2.1 accessibility compliance (3%).
  • SLA improvement: availability and RPO/RTO (5%).

Anforderungen können unvollständig sein.

Zuschlagskriterien

Lot 1

Quality: UX/UI of sales portal - 10 — 10%Quality: UX/UI of back-office panel - 6 — 6%Quality: Accessibility WCAG 2.1 - 3 — 3%Quality: Improvement of SLA (availability/RPO/RTO) - 5 — 5%Quality: Improvement of technical support levels - 5 — 5%Quality: Resilience solutions - 4 — 4%Quality: Training plan and documentation - 8 — 8%Quality: Migration plan and no-disruption start-up - 8 — 8%Quality: Compatibility with readers/turnstiles - 6 — 6%Quality: OTA distribution - 5 — 5%Quality: Sales increase initiatives - 5 — 5%Quality: Anti-fraud technologies - 5 — 5%Quality: API quality - 10 — 10%Price: Commission percentage reduction - 10 — 10%Price: Increase on included seats - 5 — 5%Price: List price levels - 5 — 5%

Auftraggeber

Ort

VERONA (VR), ITA

Auftraggeberprofil

Profil öffnen

Kennung

00231130238

Tätigkeit

Recreation, culture and religion

Lose (1)

LOT-0001

Open procedure for the acquisition of technological ticketing services for the UNESCO serial site 'City of Vicenza and the Palladian Villas of the Veneto' including the Vicenza museum circuit and related cultural and tourist sites in the Veneto region

Single lot covering design, development, migration, and operation of a ticketing system including front-end sales portal, back-office panel, API interoperability, compatibility with existing readers/turnstiles, integration with OTAs, anti-counterfeiting measures, and support.

ServicesEU fundedElectronic submission

EUR 2.2M

Geschätzter Wert

Ort

VICENZA (VI), Italy

Dauer

Jan 2027 - Jan 2031

Kategorie

Information technology services

Zuschlagskriterien

Best price-quality ratio

Frist

Expired Jul 27, 2026

Vergabedetails

Veröffentlichungsdatum
24 Jun 2026
Sprachen
Italian

Referenzmetadaten

Rechtsgrundlage
32014L0024

Referenz-IDs

Ausschreibungs-ID
438580-2026

Dokumente (1)

Vergabedokument 1

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