Dynamic Purchasing System for Contact Center Services ID 2682
Originaltitel der Bekanntmachung
Italy – Telephone operator services – Sistema dinamico di acquisizione della Pubblica Amministrazione per servizi di contact center ID 2682
Opportunity Score
Warum diese Bewertung?
Chance
65 / 100
Komplexität
60 / 100
Risikofaktoren
Specific eligibility criteria are only mentioned in the Capitolato d'Oneri, which was not analyzed. Bidders may find un...
The high value and long duration may attract strong competition from major contact center operators.
Restricted procedure — pre-qualification required
Tiefe Portfolioanalyse
Verwendet:
- Description
- Industries & Services
- Capabilities
- Market & Experience
- Certifications
Überblick
Strong opportunityWichtige Fakten
- EUR 470M estimated value
- Dynamic Purchasing System (DPS)
- Services contract
- 1 lot
- Duration 49 MONTH
- Telephone operator services (CPV 79511000)
- Call center services (CPV 79512000)
Vollständige Zusammenfassung anzeigen
This tender concerns the establishment of a Dynamic Purchasing System (DPS) by Consip S.p.A. on behalf of the Italian Ministry of Economy and Finance for contact center services. The DPS is divided into categories and will last 49 months. The estimated total value is €470,000,000. Applications can be submitted throughout the DPS duration until the final deadline of 31 July 2027. The procedure is restricted and open to operators meeting the criteria set out in the procurement documents.
Risiken
Specific eligibility criteria are only mentioned in the Capitolato d'Oneri, which was not analyzed. Bidders may find un...
The high value and long duration may attract strong competition from major contact center operators.
Restricted procedure — pre-qualification required
Analyse kann unvollständig sein
Nur ein Teil der Vergabeunterlagen wurde analysiert. Weitere Anforderungen, Zertifikate oder Einreichungsdokumente können in den übrigen Unterlagen enthalten sein.
Wichtige Anforderungen
Administrative
- The procurement document (Capitolato d'Oneri) must be obtained from the provided URL.
- Applications must be submitted electronically via the system at Portal öffnen
- All documents must be in Italian.
Anforderungen können unvollständig sein.
Auftraggeber
Ort
Roma, ITA
Auftraggeberprofil
Kennung
ID 2682
Tätigkeit
General public services
Lose (1)
LOT-0000
Dynamic Purchasing System for Contact Center Services ID 2682
This lot covers all contact center services within the DPS, including telephone operator services (CPV 79511000), call center services (CPV 79512000), and market research telephone surveys (CPV 79311210). Specific services will be detailed in individual call-off contracts.
EUR 470M
Geschätzter Wert
Ort
Dauer
Kategorie
Frist
Zuschlagsdetails
le possibili prestazioni oggetto degli Appalti Specifici sono indicate nel Capitolato tecnico del Bando istitutivo e saranno indicate nella Lettera di invito e precisate nella documentazione dei singoli Appalti specifici
Zusätzliche CPV-Codes
Originale TED-Daten anzeigen
Originaler Los-Titel
Sistema dinamico di acquisizione della Pubblica Amministrazione per servizi di contact center ID 2682
Originale TED-Beschreibung
le possibili prestazioni oggetto degli Appalti Specifici sono indicate nel Capitolato tecnico del Bando istitutivo e saranno indicate nella Lettera di invito e precisate nella documentazione dei singoli Appalti specifici
Vergabedetails
- Veröffentlichungsdatum
- 17 Jun 2026
- Sprachen
- Italian
Referenzmetadaten
- Rechtsgrundlage
- 32014L0024
Referenz-IDs
- Ausschreibungs-ID
- 419749-2026
Dokumente (2)
Ähnliche Ausschreibungen
Poland – Furniture – DZP.242.306.2026 Sukcesywny zakup wyposażenia meblowego wraz z dostawą, montażem i ustawieniem w pomieszczeniach Uniwersyteckiego Szpitala Klinicznego we Wrocławiu
Greece – Installation of cable laying – Προμήθεια υλικών και πλήρης κατασκευή της εναέριας Γ.Μ. 400kV ΚΥΤ ΝΕΑΣ ΣΑΝΤΑΣ – ΚΥΤ ΦΙΛΙΠΠΩΝ
Germany – Installation of doors and windows and related components – Tischlerarbeiten - Innentüren DIN 18355
Czechia – Portable computers – OPST – Konektivita, HW, SW, vybavení středních škol v Ústeckém kraji – SPŠ ÚL, Resslova – Koncové prvky II.
Poland – Electricity, heating, solar and nuclear energy – Świecka Grupa Zakupowa. Dostawa energii elektrycznej w okresie od 01.01.2027r. do 31.12.2027r.
Croatia – Restructuring work – Izvođenje radova na rekonstrukciji i dogradnji Konjičkog centra
Opportunity Score
Warum diese Bewertung?
Chance
65 / 100
Komplexität
60 / 100
Risikofaktoren
Specific eligibility criteria are only mentioned in the Capitolato d'Oneri, which was not analyzed. Bidders may find un...
The high value and long duration may attract strong competition from major contact center operators.
Restricted procedure — pre-qualification required
Tiefe Portfolioanalyse
Verwendet:
- Description
- Industries & Services
- Capabilities
- Market & Experience
- Certifications