Customer Guidance System for the Municipality of Den Helder

Gemeente Den Helder·Den Helder, Netherlands·EUR 150k·Expired · Jul 27, 2026·Open·Services

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Structured notice only

Originaltitel der Bekanntmachung

Netherlands – Software implementation services – Klantgeleidingssysteem ten behoeve van de gemeente Den Helder

50/100

Opportunity Score

Needs reviewLow complexity

ServicesExpired

Warum diese Bewertung?

Chance

50 / 100

Komplexität

30 / 100

Risikofaktoren

No procurement documents (e.g., tender specifications, contract terms) were analyzed. Critical details on technical req...

Structured data states EU-funded, but XML indicates 'no-eu-funds'. This affects compliance obligations and possibly pay...

Tiefe Portfolioanalyse

Tiefe Analyse der Unternehmenspassung

Verwendet:

Description
Industries & Services
Capabilities
Market & Experience
Certifications

Überblick

Moderate opportunity

Wichtige Fakten

EUR 150k estimated value
Services contract
1 lot
Duration 48 MONTH
Supply and implementation of an integrated customer guidance software system
Queue management system (call system at counters)

Vollständige Zusammenfassung anzeigen

Open tender by Gemeente Den Helder for a comprehensive customer guidance system (Klantgeleidingssysteem) including implementation, online appointment management, payment processing, and management reporting. Single lot, estimated value €150,000, 4-year contract with possible 12-month extension. Award criteria 70% quality, 30% price. EU-funded. Only XML notice analyzed; no procurement documents examined.

Risiken

No procurement documents (e.g., tender specifications, contract terms) were analyzed. Critical details on technical req...

Structured data states EU-funded, but XML indicates 'no-eu-funds'. This affects compliance obligations and possibly pay...

Analyse kann unvollständig sein

Nur ein Teil der Vergabeunterlagen wurde analysiert. Weitere Anforderungen, Zertifikate oder Einreichungsdokumente können in den übrigen Unterlagen enthalten sein.

Wichtige Anforderungen

Technical

Single contractor for the entire scope

Administrative

Electronic submission required via TenderNed
Language: Dutch (notice language NLD)

Anforderungen können unvollständig sein.

Zuschlagskriterien

Lot 1

Price criterion with weight 30%. — 30%Quality of implementation and service plan, weight 25%. — 25%Future-proofing, integration, sustainability, weight 20%. — 20%Demo evaluation of user-friendliness, accessibility, and applicability, weight 25%. — 25%

Auftraggeber

Name

Gemeente Den Helder

Ort

Den Helder, NLD

E-Mail

[email protected]

Website

www.tenderned.nl

Auftraggeberprofil

Profil öffnen

Kennung

391946993

Tätigkeit

General public services

Lose (1)

LOT-0000