Spain – Call centre – Servicio de explotación operativa del sistema integrado de gestión de emergencias 112 Región de Murcia
Opportunity Score
Confidence: 55%
Complexity: high
12 days
Deadline
services
Contract
Deep Portfolio Analysis
- Company fit score
- Missing certificates
- Eligibility blockers
- Bid / No-Bid recommendation
AI Analysis Summary
Single-lot open procedure for operating the 112 emergency call center in the Region of Murcia, Spain. The service involves telephone answering, call classification, and information dispatch to emergency services. Estimated value €22.6M, duration from September 2026 to May 2030 (approx. 3.7 years). Award based on quality (90%) and price (10%). Electronic submission required, Spanish language. Eligibility includes annual turnover and reference projects.
Strengths
Documents available
Open procedure
12 days left
Risks
Submission deadline in 12 days
Analysis may be incomplete
Only part of the procurement documentation was analyzed. Additional eligibility requirements, certificates, or submission documents may exist in the remaining tender documentation.
Key Requirements
- Electronic submission via the provided platform
- Tenders must be in Spanish
- Single lot, no subdivision allowed
Buyer
Name
Consejería de Presidencia, Juventud, Acción Exterior y Emergencias de la Región de Murcia
Location
Murcia, ESP
Buyer profile
Identifier
21437600187520
Lots (1)
Operation of the integrated emergency management system 112 in the Region of Murcia, including call handling, classification, and coordination of emergency services.
Procurement Details
Publication
11 Jun 2026
Deadline
01 Jul 2026, 21:59
Procedure
open
Contract
services
Language
SPA
Publication #
405059-2026
Classification
Performance: Spain
Documents (2)
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Opportunity Score
Confidence: 55%
Complexity: high
12 days
Deadline
services
Contract
Deep Portfolio Analysis
- Company fit score
- Missing certificates
- Eligibility blockers
- Bid / No-Bid recommendation