Prestations d'infogérance pour la gestion du centre de services

GRENOBLE ALPES METROPOLE·Grenoble, France·EUR 4M·Deadline Sep 14, 2026 · 45 days left·Open·Services·Framework

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High valueStructured notice only

Originaltitel der Bekanntmachung

France – Technical computer support services – Prestations d'infogérance pour la gestion du centre de services

60/100

Opportunity Score

Needs reviewMedium complexity

ServicesFrameworkOpen

Warum diese Bewertung?

Chance

60 / 100

Komplexität

55 / 100

Risikofaktoren

Strict eligibility documents required (bank declarations, turnover for three years); failure to provide may lead to exc...

Submission must be in French; non-French speaking bidders may need translation resources.

Tiefe Portfolioanalyse

Tiefe Analyse der Unternehmenspassung

Verwendet:

Description
Industries & Services
Capabilities
Market & Experience
Certifications

Überblick

Moderate opportunity

Wichtige Fakten

EUR 4M estimated value
Framework procurement
Services contract
1 lot
Duration 24 MONTH
Service desk management for four public entities (Grenoble Alpes Métropole, City of Grenoble, CCAS Grenoble, Syndicat Mixte des Mobilités Grenobloises)
Includes call center and telephone support, on-site assistance, and service reversibility at contract start and end

Vollständige Zusammenfassung anzeigen

This tender is for IT managed services (infogérance) for a service desk shared by Grenoble Alpes Métropole, the city of Grenoble, the CCAS de Grenoble, and the Syndicat Mixte des Mobilités Grenobloises. It includes phone support, on-site assistance, governance, and reversibility. The framework agreement is for 24 months with possible renewals. The estimated value is €4,000,000 EUR, covering all renewal periods. Only one lot is fully defined; two additional lots appear without details.

Risiken

Strict eligibility documents required (bank declarations, turnover for three years); failure to provide may lead to exc...

Submission must be in French; non-French speaking bidders may need translation resources.

Analyse kann unvollständig sein

Nur ein Teil der Vergabeunterlagen wurde analysiert. Weitere Anforderungen, Zertifikate oder Einreichungsdokumente können in den übrigen Unterlagen enthalten sein.

Wichtige Anforderungen

Technical

Framework agreement for 24 months, renewable
Estimated maximum value €4,000,000 EUR (including renewals)

Administrative

Electronic submission required (via AW Solutions platform)

Anforderungen können unvollständig sein.

Zuschlagskriterien

Lot 1

Valeur technique — 50%Performance environnementale de l'offre — 10%Prix des prestations — 40%

Auftraggeber

Name

GRENOBLE ALPES METROPOLE

Ort

Grenoble, FRA

E-Mail

[email protected]

Website

www.lametro.fr

Auftraggeberprofil

Profil öffnen

Kennung

50722

Tätigkeit

General public services

Lose (1)

LOT-0000