Telephone Information and Assistance Service for Social Services

Junta de Gobierno del Ayuntamiento de Santa Cruz de Tenerife·Santa Cruz de Tenerife, Spain·EUR 1.7M·Expired · Jul 09, 2026·Open·Services

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High valueStructured notice only

Originaltitel der Bekanntmachung

Spain – Telecommunications services – Contrato de servicio de información y atención telefónica (SIAT) del Servicio de Atención Social del Excmo. Ayuntamiento de Santa Cruz de Tenerife

60/100

Opportunity Score

Needs reviewMedium complexity

ServicesExpired

Warum diese Bewertung?

Chance

60 / 100

Komplexität

55 / 100

Risikofaktoren

Structured data indicates EU funding, but XML notice states 'no-eu-funds'. This inconsistency could affect contract ter...

No procurement documents were analyzed; critical terms like SLA, penalties, and detailed scope may only be in those doc...

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Eckdaten der Ausschreibung

Öffentlicher Auftraggeber: Junta de Gobierno del Ayuntamiento de Santa Cruz de Tenerife
Land: Spanien
CPV: 64200000 - Telecommunications services +1 weitere
Frist: Jul 09, 2026
Geschätzter Wert: EUR 1.7M

Überblick

Moderate opportunity

Wichtige Fakten

EUR 1.7M estimated value
Services contract
1 lot
Duration 3 YEAR
Telephone information and assistance service (SIAT) for social services
Service location: Santa Cruz de Tenerife, Spain

Vollständige Zusammenfassung anzeigen

This tender, published by the Junta de Gobierno del Ayuntamiento de Santa Cruz de Tenerife, seeks a service provider for telephone information and assistance (SIAT) under its Social Services Department. The contract is for a single lot with a duration of 3 years, extendable by 2 years, and has an estimated value of €1,699,854.66. The procedure is open, with electronic submission required. Award criteria combine quality (60% total: 15% improvements, 45% technical project) and price (40%). Eligibility requires pre-registration in ROLECE. The notice indicates EU funding in structured data but not in XML. No procurement documents were analyzed beyond the notice.

Risiken

Structured data indicates EU funding, but XML notice states 'no-eu-funds'. This inconsistency could affect contract ter...

No procurement documents were analyzed; critical terms like SLA, penalties, and detailed scope may only be in those doc...

Analyse kann unvollständig sein

Nur ein Teil der Vergabeunterlagen wurde analysiert. Weitere Anforderungen, Zertifikate oder Einreichungsdokumente können in den übrigen Unterlagen enthalten sein.

Wichtige Anforderungen

Eligibility

Compliance with exclusion grounds per Directive 2014/24/EU and Spanish LCSP

Certifications

Pre-registration in ROLECE (Spanish Register of Licensed Contractors)

Administrative

Declaration that no changes have occurred in registered data

Anforderungen können unvollständig sein.

Zuschlagskriterien

Lot 1

Improvements (weight 15, weightCode poi-exa) — 15%Economic offer (weight 40, weightCode poi-exa) — 40%Technical project (weight 45, weightCode poi-exa) — 45%

Auftraggeber

Name

Junta de Gobierno del Ayuntamiento de Santa Cruz de Tenerife

Ort

Santa Cruz de Tenerife, ESP

E-Mail

[email protected]

Website

www.santacruzdetenerife.es

Auftraggeberprofil

Profil öffnen

Kennung

11021080145868

Tätigkeit

General public services

Lose (1)

LOT-0000