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France – Survey conduction services – Accords-Cadres à Bons de Commande de prestations de services relatifs à la réalisation d'une enquête de satisfaction annuelle sur la qualité de service et la réalisation d'appels de courtoisie auprès des nouveaux clients locataires de PARTENORD HABITAT et PARTIMMO

Partenord Le groupeLille, FranceEUR 236,000 / ~EUR 236,00023 days leftopen
65

Opportunity Score

Confidence: 85%

Complexity: medium

23 days

Deadline

services

Contract

Framework

Deep Portfolio Analysis

  • Company fit score
  • Missing certificates
  • Eligibility blockers
  • Bid / No-Bid recommendation
Create account for AI analysis

AI Analysis Summary

Strong opportunity

This tender from Partenord Le groupe consists of two framework agreements for survey services: an annual customer satisfaction survey (Lot 1) and courtesy calls to new tenants (Lot 2), both performed in Lille, France. The agreements are renewable up to three times, with maximum values per period. Submission is electronic in French by July 8, 2026. Award criteria are 50% quality and 50% price for each lot.

Strengths

Documents available

Open procedure

Medium complexity

Analysis may be incomplete

Only part of the procurement documentation was analyzed. Additional eligibility requirements, certificates, or submission documents may exist in the remaining tender documentation.

Key Requirements

  • Tenderers must provide a declaration of average annual staff numbers and management importance for the last three years.
  • Tenderers must provide a list of similar services provided in the last three years, including dates, amounts, and recipients.
  • Tenderers must provide a declaration of global turnover for the last three available fiscal years.

Buyer

Name

Partenord Le groupe

Location

Lille, FRA

Buyer profile

Open profile

Identifier

89354

Lots (2)

#LOT-0001Enquête de satisfaction annuelle sur la qualité de service auprès des clients de PARTENORD HABITAT et PARTIMMO

Annual survey of tenant satisfaction via three waves of phone calls per year. Estimated value includes all renewal periods.

EUR 140,00079311200FRA
#LOT-0002Réalisation d'appels de courtoisie auprès des nouveaux clients locataires de PARTENORD HABITAT et PARTIMMO

Courtesy calls to new tenants to measure satisfaction and identify issues. Estimated value includes all renewal periods.

EUR 96,00079311200FRA

Procurement Details

Publication

08 Jun 2026

Deadline

08 Jul 2026, 14:00

Procedure

open

Contract

services

Language

FRA

Publication #

392725-2026

Classification

Performance: France

Documents (2)