Spain – Call centre – Servicio de seguimiento y gestión de incidencias de mantenimiento en los inmuebles de MC Mutual
Opportunity Score
Confidence: 40%
Complexity: low
10 days
Deadline
services
Contract
Deep Portfolio Analysis
- Company fit score
- Missing certificates
- Eligibility blockers
- Bid / No-Bid recommendation
AI Analysis Summary
This is an open procedure tender for call centre/helpdesk services related to maintenance incident tracking and management for MC Mutual's properties in Barcelona, Spain. The contract is for 1 year with extension options (up to 3 additional years). Award is 70% price and 30% quality. Eligibility requires annual turnover, relevant references, and professional qualifications. Only Spanish language accepted. Estimated value is €333,921. No procurement documents were analyzed.
Strengths
Documents available
Open procedure
Low complexity
Risks
Submission deadline in 10 days
Analysis may be incomplete
Only part of the procurement documentation was analyzed. Additional eligibility requirements, certificates, or submission documents may exist in the remaining tender documentation.
Key Requirements
- Electronic submission required.
- Submission language: Spanish only.
- Duration: 1 year with possible extensions (normal and special prorrogas) up to 3 additional years.
Buyer
Name
Dirección General de la Mutual Midat Cyclops, Mutua Colaboradora con la Seguridad Social, nº 1
Location
Barcelona, ESP
Buyer profile
Identifier
50254410043881
Lots (1)
Maintenance incident tracking and management services for MC Mutual's properties. Duration 1 year, extendable. Place of performance: Barcelona, Spain.
Procurement Details
Publication
04 Jun 2026
Deadline
29 Jun 2026, 21:59
Procedure
open
Contract
services
Duration
1 YEAR
Language
SPA
Publication #
385560-2026
Classification
Performance: Spain
Documents (2)
Similar tenders
Spain – Advertising services – Servicio de desarrollo de una campaña de publicidad durante el año 2026 para la promoción de la concienciación y sensibilización social dirigida a extender y mejorar la eficiencia de las implantaciones de recogida separada y reciclaje de biorresiduos puestas en marcha en Galicia, cofinanciado por la Unión Europea, en un 60% del gasto elegible, en el marco del programa Galicia FEDER 2021-2027
Spain – Janitorial services – Servicio de Vigilancia, Seguridad y Control en dependencias municipales
Spain – Education and training services – GESTIÓN DEL FRUTIBÚS Y DE SUS ACTIVIDADES EDUCATIVAS EN LOS CURSOS ESCOLARES 2026/2027 Y 2027/2028.
Spain – Pest-control services – Servicio de Vigilancia y Control vectorial de Hematófagos y Plagas en Edificios Municipales.
Spain – Ornamental and pleasure gardens maintenance services – Servicio de jardinería de los centros dependientes de “Madrid Salud”
Spain – Insurance services – Contrato privado de servicios de seguro de responsabilidad civil y patrimonial del Ayuntamiento de Xàtiva.
Opportunity Score
Confidence: 40%
Complexity: low
10 days
Deadline
services
Contract
Deep Portfolio Analysis
- Company fit score
- Missing certificates
- Eligibility blockers
- Bid / No-Bid recommendation