Spain – Maintenance of information technology software – Servicio automatizado de llamadas a través de un agente virtual (voicebot) para Mutua Balear
Opportunity Score
Confidence: 50%
Complexity: low
17 days
Deadline
services
Contract
Deep Portfolio Analysis
- Company fit score
- Missing certificates
- Eligibility blockers
- Bid / No-Bid recommendation
AI Analysis Summary
This tender is for an automated voicebot service for Mutua Balear (a social security mutual in Spain). The contract is for 1 year, extendable by up to two additional years. The estimated value is €266,580. Submission deadline is 2026-07-06. Award criteria include price (50%) and quality (50%). Only one lot is identified, though the structured data lists incomplete additional lots likely due to data extraction issues.
Strengths
Documents available
Open procedure
Low complexity
Analysis may be incomplete
Only part of the procurement documentation was analyzed. Additional eligibility requirements, certificates, or submission documents may exist in the remaining tender documentation.
Key Requirements
- Provide a voicebot solution for automated calls
- Comply with technical specifications in the procurement documents
- Electronic submission required
Buyer
Name
Dirección Gerencia de Mutua Balear, Mutua de Accidentes de Trabajo y Enfermedades Profesionales de la Seguridad Social Nº 183
Location
Palma, ESP
Website
Buyer profile
Identifier
50301410053461
Lots (1)
Automated voicebot service for Mutua Balear, including implementation and support. Duration 1 year with possible 2 extensions of 1 year each.
Procurement Details
Publication
01 Jun 2026
Deadline
06 Jul 2026, 21:59
Procedure
open
Contract
services
Duration
1 YEAR
Language
SPA
Publication #
375328-2026
Classification
Performance: Spain
Documents (2)
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Opportunity Score
Confidence: 50%
Complexity: low
17 days
Deadline
services
Contract
Deep Portfolio Analysis
- Company fit score
- Missing certificates
- Eligibility blockers
- Bid / No-Bid recommendation