Norway – IT services: consulting, software development, Internet and support – ESM platform with a system for user enquiries - Stage 1 - Qualification
Opportunity Score
Confidence: 50%
Complexity: high
—
Deadline
services
Contract
Deep Portfolio Analysis
- Company fit score
- Missing certificates
- Eligibility blockers
- Bid / No-Bid recommendation
AI Analysis Summary
The Norwegian Parliament (Stortinget) is procuring a cloud-based Enterprise Service Management (ESM) platform via a two-stage negotiated procedure (qualification followed by competition) to replace its legacy Footprints system. The solution must be delivered as SaaS under the Norwegian SSA-Sky contract framework, supporting ITSM processes (Incident, Request, Change, Problem Management) and enabling future scalability. The contract duration is 10 years (2026–2036). Only one lot is identified. No estimated value is provided. Submission deadline is June 22, 2026, 10:00 CET. Tenders must be in Norwegian.
Strengths
Documents available
Electronic submission
Analysis may be incomplete
Only part of the procurement documentation was analyzed. Additional eligibility requirements, certificates, or submission documents may exist in the remaining tender documentation.
Key Requirements
- Solution must be delivered as a standardized cloud system (SaaS)
- Must support established ITSM processes with standard functionality
- Must be technology-neutral and process-independent to allow future adaptation
Buyer
Lots (1)
The sole lot covers acquisition and implementation of a modern ESM platform as a standardized cloud system (SaaS). It replaces the current user enquiry system, supports ITSM processes, and provides a foundation for future digitalization. The solution must be secure, scalable, and based on standard functionality and APIs. The contract is based on SSA-Sky terms.
Procurement Details
Publication
20 May 2026
Deadline
—
Procedure
open
Contract
services
Language
NOR
Publication #
348009-2026
Classification
Performance: Norway
Documents (2)
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Opportunity Score
Confidence: 50%
Complexity: high
—
Deadline
services
Contract
Deep Portfolio Analysis
- Company fit score
- Missing certificates
- Eligibility blockers
- Bid / No-Bid recommendation