France – Helpdesk and support services – Centre de services et assistance aux utilisateurs (HELPDESK)
Opportunity Score
Confidence: 35%
Complexity: medium
3 days
Deadline
services
Contract
Deep Portfolio Analysis
- Company fit score
- Missing certificates
- Eligibility blockers
- Bid / No-Bid recommendation
AI Analysis Summary
This tender is a 4-year framework agreement for helpdesk and support services (Level 1 remote, Level 2 on-site hardware and administration) for the French geological survey (BRGM) in Orléans. Only one lot. The estimated value, award criteria, and eligibility criteria are not provided. Submission deadline: 2026-06-22. Documents are available but were not fully analyzed.
Strengths
Documents available
Open procedure
Medium complexity
Risks
Submission deadline in 3 days
Analysis may be incomplete
Only part of the procurement documentation was analyzed. Additional eligibility requirements, certificates, or submission documents may exist in the remaining tender documentation.
Key Requirements
- Electronic submission required
- Submission in French
- Variants not allowed
Buyer
Name
Bureau de Recherche en Géologie Minière (BRGM)
Location
Orléans, FRA
Website
Buyer profile
Identifier
73337
Lots (1)
Helpdesk and support services including Level 1 remote incident resolution, Level 2 on-site hardware support, and Level 2 administration tasks. The contract is a framework agreement for 48 months.
Procurement Details
Publication
07 May 2026
Deadline
22 Jun 2026, 10:00
Procedure
open
Contract
services
Duration
48 MONTH
Language
FRA
Publication #
316616-2026
Classification
Performance: France
Documents (2)
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Opportunity Score
Confidence: 35%
Complexity: medium
3 days
Deadline
services
Contract
Deep Portfolio Analysis
- Company fit score
- Missing certificates
- Eligibility blockers
- Bid / No-Bid recommendation